|Organisation Name||Phone Number||Description of Service|
|Upper Ross ERF Food Collective||0448 106 024||MUST TEXT
Food Vouchers available – Must be a fulltime resident of the Upper Ross.
Send a text message with your name, address, phone number and number of children/adults in the household between FRIDAY 4.30pm & TUESDAY 12pm.
You will receive a text message on Tuesday afternoon informing you of the outcome of your request for assistance. If successful, the text will include details of your appointment.
(Adventist Development & Relief Agency Aust)
|0401 945 937
|FRIDAY MORNINGS @ 8.30am.
Community Pantry – packed boxes will be available with basic pantry items ONLY. Please follow instructions once at the address.
Seventh Day Adventist Church – 127 Francis St, West End.
|St Vincent De Paul Society||1800 846 643
Call the “HELPLINE” for assistance between 9am-12.30pm Monday-Friday.
|Althea Project||Wee Care
|MUST CALL – Phone Appointment Only
Emergency 24-hour accommodation, relief care and emergency day care for children from birth to 11 years. They operate on a case by case basis and clients must have children in their care.
Limited assistance with food parcels and vouchers available.
Please call first between 8.30-4pm Monday -Friday, except Tues closes 2pm.
46-48 Morehead St, South Townsville.
|Calvary Christian Church||Food Parcels available. Care Line Available.
Please see Reception for contact.
|NOTCH||4751 6511||MUST CALL
Food Parcels available.
Please call first between 9am-3.30pm Monday-Friday.
52 Palm Drive, Deeragun.
|The Salvation Army
|1300 371 288||Program helps families and single people in need of clothing, household items and furniture, as well as counselling.
Condon and Vincent = TUES 9.30am-12pm
Aitkenvale = WED & THUR 9.30am-1pm
(NB – the quietest time to call this number after 12 noon)
|The Women’s Centre||4775 7555||Women and children Service only – 50 Patrick St, Aitkenvale
Access to computer, internet, telephones and support.
|North Reach Baptist Church||4723 2371||Food Boxes – Thursday mornings from 9.30am to 11.00am
38 Canterbury Rd. Kirwan
No Appointment needed
|Disaster Recovery Team||4433 8378||Provides support services to those either directly impacted by the floods (e.g. people flooded, displaced or traumatised by the event), as well as people indirectly affected (e.g. those who have or continue to, help and support others affected, small business owners, volunteers, educators).
Can also email – TSV-MH-Disaster-Recovery@health.qld.gov.au
|MUST HAVE CHILDREN IN CARE FULL TIME
MUST CALL – Phone Appointment Only
Helps with short and long-term housing, and support services to families to maintain long term housing.
|Lives Lived Well||1300 727 957
|Provides support for people in Townsville who are being impacted by alcohol or drugs or problems with mental health. Free counselling.
Park Haven Medical Centre, First Floor, 5 Bayswater Road, Hyde Park.
|Men’s Line||1300 789 978||A phone and online counselling service for men with emotional health and relationship concerns. Available to help anywhere and anytime.|
|NQ Domestic Violence
Resource Service (NQDVRS)
|4721 2888||Phone and Face to Face Appointments
Providing services to clients over the phone – this includes safety planning and responding, police referrals, crisis responses, protection order supports, ongoing counselling.
|Red Cross Homeless Housing Hub||
|Red Cross Homestay Program: Open
Provides support to individuals and families at risk of homelessness to maintain housing, assistance with emergency accommodation and support to access long term sustainable housing.
266 Ross River Road, Aitkenvale
|Street to Home Program and Home Stay – Face to Face and Phone Appointments
Accepting referrals. They support people who are sleeping rough or experiencing chronic homelessness in the Townsville area.
|Relationships Australia||1300 364 277||Family Support Service- Counselling available via phone/video/zoom sessions.|
|St John’s QLD||1300 785 646||Residents being 65 and over or 50 and over if Aboriginal and/or Torres Strait Islander:
ü Community calls – free – can be made to people in their own homes or a residential facility.
ü Security calls and medical alarms offering supports and peace of mind for yourself, a relative or someone you know.
ü Community transport at a fixed $5 per trip for medical appointments, shopping and other vital trips and services – Townsville only.
ü Collect and deliver pre ordered shopping and meal pick up, socially distanced at a $5 rate with a friendly check-in.
ü Free collection and delivery of medical scripts – pharmacy and vet clinics.
|Townsville Aboriginal & Islander Health Service (T.A.I.H.S)||4759 4000||T.A.I.H.S is an Aboriginal and Islander Community Controlled Health Organisation committed to providing culturally appropriate health care that encompasses physical, social, emotional, cultural, spiritual and economic wellbeing. Transport available.
57-59 Gordon Street, Garbutt
|4775 9145||Financial Counselling available over the phone and face to face (if required). For referrals please call.|